Find Your Perfect Skincare Regimen

Frequently
Asked Questions

To place an order, simply browse our website at alion.kr, select the products you'd like to purchase, and add them to your shopping cart. Proceed to checkout, fill in your shipping and billing information, and complete your order.

We accept various payment methods, including credit/debit cards (Visa, Mastercard, ), PayPal, and other secure payment gateways.

Once an order has been placed, we begin processing it immediately to ensure prompt delivery. Therefore, modifications or cancellations may not always be possible. Please contact us as soon as possible if you need to make changes to your order, and we will do our best to accommodate your request.

Yes, we offer international shipping to many countries worldwide. Shipping rates and delivery times vary depending on the destination. During checkout, you can enter your shipping address to see available shipping options and costs for your location.

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it,

Yes, all of our skincare products are cruelty-free and many are vegan-friendly. We are committed to offering high-quality products that are ethically sourced and produced without harming animals.

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment on the our website.

While we strive to formulate our products with gentle and skin-friendly ingredients, we recommend reviewing the product ingredients list and performing a patch test before applying any new skincare product, especially if you have sensitive skin or known allergies.

If you have any further questions, concerns, or inquiries, please don't hesitate to contact our customer support team at support@alion.kr. We're here to assist you with any assistance you may need.